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Customer service representative job at Snail Mail West Jordan, UT, US - darpl.co.in

Customer service representative Job at Snail Mail, West Jordan, UT

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  • Snail Mail
  • West Jordan, UT

Job Description

Become a Customer Service Representative at Snail Mail !

West Jordan, UT

Are you a highly motivated individual seeking a challenging and rewarding opportunity? Snail Mail in West Jordan is looking for a responsible and proactive Customer Service Representative to manage daily operations and deliver exceptional customer service. This role offers a unique chance to take ownership of your work and contribute directly to the success of our locally owned business.

What You'll Do:

  • Store Operations:
  • Open and close the store according to established procedures.
  • Manage daily administrative tasks, inventory, and supplies.
  • Customer Service:
  • Provide friendly and knowledgeable service for postal, shipping (USPS, FedEx, UPS, DHL), and notary needs.
  • Resolve customer inquiries promptly and professionally.
  • Technology & Compliance:
  • Learn and use postal and shipping software systems efficiently.
  • Maintain accurate transaction records and adhere to relevant regulations.
  • Work towards obtaining notary certification (supported by us).
  • Marketing & Business Growth:
  • Develop and implement innovative marketing strategies to attract new customers and boost sales.
  • Monitor market trends and customer feedback to identify improvement opportunities.

What You'll Bring:

  • Experience in retail or customer service.
  • Strong computer skills and the ability to learn new software quickly.
  • Excellent communication and interpersonal skills.
  • Self-motivated, organized, and capable of working independently.
  • Willingness to pursue notary certification.

What We Offer:

  • $16 to $19 per hour base salary, plus the possibility of bonuses for achieving sales targets.
  • A chance to make a real impact in a growing local business.
  • A supportive environment that encourages initiative and professional development.

How to Apply:

Please apply with your resume and a brief cover letter detailing your relevant experience to utahmailcenter@gmail.com . Tell us why you are the ideal candidate.

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

  • Flexible schedule
  • On-the-job training
  • Professional development assistance

Shift:

  • Day shift

Education:

  • High school or equivalent (Required)

Ability to Commute:

  • West Jordan, UT 84088 (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Local area, Flexible hours, Shift work, Day shift,

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