Job Description

BTS Company Overview:

Position is with a large well-established catering and event company; a progressive and diverse company that has been serving the corporate, social, and production industry for over 33 years. The company is headquartered in San Diego, California and services large corporations, private clients, major sports and news broadcast companies, venues, concert tours, PGA golf events, corporate marketing tours, and major sporting events throughout San Diego and across the globe.

However, the key to our success is summed up in one word, “Flexibility.” We understand that in today’s world the best-laid plans will change. We pride ourselves on our experienced and well trained staff that can manage changes while still providing outstanding service. This flexibility allows our kitchen staff to accommodate almost any special request the guests may have. In Corporate catering and event management this is essential. Our experience within the catering and food service industry is extensive and sought after.

Job Summary: A Warehouse Manager plays a crucial role in managing the daily operations and safety protocols within the warehouse. They oversee the work and development of warehouse staff, ensure proper inventory counts and processes, manage shipping and receiving, and coordinate with other departments to ensure efficiency and productivity.

Warehouse Staff

• Maintain warehouse staff by recruiting, selecting, orienting, and training employees

• Maintain warehouse staff job results through planning, monitoring, and appraising job results

• Manage warehouse schedule

• Manage daily task list in coordination with Logistics Manager and Director of Operations

• Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes

• Provide coaching, mentoring, and counseling to warehouse employees, and issue corrective action when required

• Coordinate with Staffing & Operations Manager to schedule Event Managers/Service staff for Warehouse Training

• Coordinate with Staffing & Operations Manager to schedule Warehouse staff for events offsite

• Coordinate with Special Projects Manager to schedule Warehouse staff for BTS special projects throughout the year

General Operations/Warehouse

• Maintain inventory of warehouse equipment, china, linen, décor, dry goods, beverages, etc. by conducting physical counts and reconciling with inventory system

• Maintain inventory of liquor cage and establish process to check-in/check-out goods for events, tracking consumption, placing orders to maintain PAR levels

• Develop and monitor procedures for safety and security of warehouse environment by establishing and monitoring security procedures and protocol in compliance with CAL Osha regulations, to include regular logs and trainings.

• Establish procedures for warehouse receiving area and maintain logs in coordination with the Front Office

• Maintain BTS Vehicle Maintenance Program through established tracking system, keeping up to date with regular and scheduled maintenance and repair of BTS vehicle fleet

• Coordinate with Logistics Manager on scheduling of delivery vehicles for daily drops and event use

• Liaise with Rental Equipment companies to assure all orders are placed, accurate, timely and properly returned

• Work with Director of Operations to establish new protocols and procedures to ensure that all events are complete and accurate when pulled and trucks/vans are properly loaded and all equipment is accounted for

• Work with Director of Operations to establish new protocols and procedures to ensure that all equipment and rentals are properly returned and inventoried to the warehouse

• Contribute to team effort by accomplishing related results as needed

Special Projects

• Work with BTS Director(s) and/or Managers on special projects and events.

• Work with Director of Operations to create and implement operational systems and procedures to be carried out by all warehouse/logistics staff.

• Work with Director of Operations to continually improve systems and work flow efficiencies.

• Oversee and monitor building maintenance needs and repairs, as required

• Other special project duties, yet to be determined.

Management Reporting/Responsibilities

• Work with BTS Management Team to assure proper communication and information dissemination between BTS Management Team and staff.

• Provide regular updates and reports as to the progress and issues relating to the warehouse, as requested.

Skills Required:

• Strong interpersonal communication skills

• Strong Microsoft excel skills

• Professional, dependable, flexible, and takes ownership

• Ability to adapt to changing demands

• Ability to prioritize workflow resulting in efficient and accurate results

• Self-Starter, ability to take a project from inception to completion.

• Forklift Certification desired

• This Job will require a clean driving record and a valid driver's license.

Scheduling:

This position will require the employee to work on weekends, holidays, and after standard business hours as needed to ensure successful events. Employee should be prepared to be flexible in their time management and schedule to accommodate the dynamic event schedule. Behind the Scenes does not schedule client events on the following holidays: Christmas Day and Thanksgiving Day.

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