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Technical Support Representative (35682996) job at The Cigna Group Bloomfield, CT, US - darpl.co.in

Technical Support Representative (35682996) Job at The Cigna Group, Bloomfield, CT

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  • The Cigna Group
  • Bloomfield, CT

Job Description

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work.

Position Notes:

  • Onsite 5x to begin then will move to 3 days on site
  • Monday -Friday
  • Normal business hours EST

Responsibilities:

  • The mission of the Technology Operations organization is to provide desktop build services for colleagues across both physical offices and a remote workforce while delivering the best possible experience to our colleagues. We are looking for a Technical Support Associate Analyst to join the Technology Operations team. You will be responsible for ticket evaluation, assignment of tickets to multiple teams, ticket escalations from multiple sources, and shipping escalations.

Requirements:

  • High School Diploma or equivalent required
  • Entry level support; some IT experience is preferred
  • ticketing experience is preferred

LOCATION:
Onsite: Bloomfield, CT

Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $17.00-$22.30/hr
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

Job Tags

Hourly pay, Contract work, Temporary work, Remote job, Monday to Friday,

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