Job Description

Three Oaks Hospitality’s collection of community-driven restaurants and bars includes: Steelbach, Jekyll, M.Bird, Stones Throw, BAR AW, Champaign Porch, Butcher n’ Barbeque, Ro, Sesame, AW Fold, Meltdown, Lower Deck, and Kipos. With over 700 employees and an ever-growing collection of concepts, Three Oaks Hospitality continues to expand its portfolio with a mission to create memorable moments within their spaces, inspired by creativity and encouraged curiosity. 

Job Summary:

Three Oaks Hospitality is seeking a highly organized and proactive Event Coordinator. Responsible for acting as the liaison between the Sales Director, Restaurant Leadership, and Host of an event. Assists with the planning and execution of a semi-private and/or private event held at a restaurant. Including managing guest count, menu selections, special requests, contract review for completion, event notes, & consistently coordinating with the Sales Director, while overseeing setup and/or breakdown, to help ensure smooth service delivery, and staying within budget to create memorable experiences for clients within the restaurant setting. Attends networking events, and/or trade shows annually to increase market share and harvest new opportunities to grow the business.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

• Client Consultation: Meet with potential clients via conference call or in person, to understand their event vision, budget, and desired menu, tailoring the event to their specific needs. 
  
• Venue Management: When needed, coordinate space usage within the restaurant, including table arrangements, décor, and any necessary modifications for large groups. 
  
  
• Menu Planning: Work with the Host on their menu selections for events, considering dietary restrictions and client preferences. 
  
  
• Logistics Coordination: Oversee all event logistics including setup, breakdown, guest arrival and departure, and managing any special requests. 
  
  
• Budget Management: Adhere to event budgets, track expenses, and ensuring cost-effectiveness. 
  
• Event Execution: Act as the on-site point of contact during an event, addressing any issues that may arise and ensuring smooth operation. 
  
  
• Post-Event Follow-Up: Send thank you notes to clients, gather feedback, and review event details for future improvements and/or offer praise to the store level. 
  

 Required Skills/Experience:

• Excellent interpersonal skills to interact effectively with leadership, clients, vendors, and restaurant staff. 
• Ability to manage multiple details and timelines simultaneously while maintaining accuracy. 
• Capability to quickly identify and resolve issues that may arise during events.
• Understanding of sales techniques to promote restaurant event packages and attract new clients. 
• Familiarity with restaurant menus, beverage options, and service standards.
• Adaptability to rapidly changing event requirements and unexpected situations that may arise.

  Education:

• Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
• 2-4 years of experience in the hospitality industry preferred. 

Benefits:

• Generous paid time off 
• Medical, dental, vision, life
• 401(k) with company match
• Employee Discount
• Referral Program
• Flexible Schedule
• Free Parking

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