Job Description

Administrative Office of the Courts

Business Unit: 24400

Background Intake Officer #00044853-24400, Full-Time, Perm, Albuquerque, NM

# of Positions: 1

Opening Date: 01-06-2025 - Close Date: 01-17-2025

Job Pay Range: HH: $21.106 - $26.382 per hour or $43,900 - $54,874 annually

Target Pay Range/Rate: $22.284 hourly OR $46,350.72 annually

The Bernalillo County Metropolitan Court is recruiting for a full-time, classified, Background Intake Officer #00000946-24400 position for the Background Investigations Division in Albuquerque, New Mexico.


A shift differential of $3.00 per hour is paid for hours worked between 6 p.m. and 7 a.m. This is an essential position and may be required to work when the Court is Closed. Employee in this position is required to work rotating shifts, evenings, nights, weekends, holidays. Work is performed at the Courthouse or at the Metropolitan Detention Center. The entire Metropolitan Detention Center property is a smoke free environment. Employees are not allowed tobacco products in their vehicles. Dress codes apply both at the Court and at the Metropolitan Detention Center.


Essential Tasks: This position is currently funded through June 30, 2025. Under general supervision, perform as a designee authorized to make pre-trial defendant release and detention decisions and determine the least restrictive means of immediate release for defendants in custody charged with misdemeanors and third or fourth degree nonviolent felonies. Strive to ensure the safety of the community and of the defendant while reasonably assuring the defendant’s appearance in court. Evaluate accurately a wide variety of behavior patterns and situations and to make effective recommendations regarding appropriateness of release; work without close supervision and to make appropriate decisions regarding type of release. Complete interviews and remain objective and unbiased when dealing with abusive and/or uncooperative defendants, some of whom have allegedly committed appalling crimes; organize and prioritize workload, manage concurrent multiple projects, maintain confidentiality and use discretion in dealing with sensitive information. Have the ability to get along with others and to work under stress. May perform other duties as assigned to meet the operational needs of the Court. Finalist(s) may be subject to criminal background checks.


EXAMPLES OF JOB DUTIES The Background Intake Officer is responsible for completing a full background investigation report using state and federal criminal justice databases. Access national criminal history using the NCIC database following all federal and state protocols Communicates with local jails and courts as needed. Participates and provides input during meetings with court staff and others. Determines and verifies actual identities of offenders in court or in custody. Compiles and reports statistical data. Participates and attends conferences, training and community outreach or educational programs related to court programs. May contact and interview victims and makes recommendations for release. May document all interactions with offenders in the case management system and maintains current case files. May prepare accurate written reports including detailed chronological criminal history, conditions of release, treatment referrals and future recommendations. May attend court proceedings as necessary and present information to the court. May be responsible for interviewing offenders to obtain and verify necessary background information to conduct a thorough criminal history background investigation. May provide detailed reports to the court including recommendations for release and referrals to community treatment providers. May complete the Public Safety Assessment (PSA) using criminal history and department policy providing release recommendations to judges. May speak with defendants who are in custody to register for court date reminder system, identity defendants for early release, provide defendants court date information, and provide and gather general information. May assess the offender’s threat level to self and others. May complete detailed offender behavioral profiles by contacting references and verifying information provided by offenders regarding employment, home, work, and school status. Other duties as assigned.


COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of the conditions of release for the defendants in custody and third-party releases; community safety concerns, and recidivism; safety, security, and confidentiality practices, criminal behavior patterns and profiles; investigative techniques and interviewing procedures; New Mexico law, civil and criminal procedure and sentencing guidelines; court rules, policies and procedures, operations and structure; misdemeanor and felony arraignment proceedings; bail and bond processes; court supervision programs, case management, and legal terminology; substance abuse and mental health counseling and treatment; drug screening methods and equipment; mediation techniques and conflict resolution; NCIC (National Crime Information Center) procedures and processes; and Health Insurance Portability and Accountability Act (HIPAA).


WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.


This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed


BENEFITS Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [ State paid life insurance, supplemental and dependent life insurance Optional flexible spending accounts for medical, day-care, and travel expenses Paid time off, up to eight (8) weeks Paid time off and retirement buyback Eleven (11) paid holidays Up to 12 weeks of paid parental leave Deferred Compensation 457(b) plan Lifetime Defined Benefits Retirement Plan [ Flexible work schedules and alternative work locations* Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM Bilingual compensation* Training and career development opportunities Higher education opportunities, educational leave, and tuition reimbursement May qualify for the Public Service Loan Forgiveness Program (PSLF) May receive overtime holiday or shift differential pay* May receive physical fitness leave*


*These benefits vary by job classification or need*

QUALIFICATIONS

Education: Bachelor’s Degree from an accredited college or university in Criminal Justice, Social Sciences, Counseling, or a directly related field from an accredited college or university.

• Education Substitution: Four (4) years of directly related or relevant experience may substitute on a year for year basis.

• Experience: One (1) year of experience conducting background investigations or judiciary experience or a related field.

Experience Substitution: None.

Other: Must obtain and maintain National Crime Information Center (NCIC) certification within six (6) months of hire.

TO APPLY: Applicants interested in applying should complete a New Mexico Judicial Branch Application for Employment (Revised 7/29/24) or a Resume Supplemental Form (Revised 7/29/24) and submit with a signature and date to the Human Resource Division prior to 5 p.m.

Human Resources Division

401 Lomas NW

Albuquerque, New Mexico 87102

Telephone: (505) 841-9819 | Fax No: (505) 222-4823

Email: metrjobs-grp@nmcourts.gov

Website:

PROOF OF EDUCATION IS REQUIRED

The Bernalillo County Metropolitan Court is an Equal Opportunity Employer and applicants selected for an interview must notify the Human Resource Division at (505) 841-9819 of the need for an accommodation.

EQUAL OPPORTUNITY EMPLOYER

Job Tags

Hourly pay, Holiday work, Permanent employment, Full time, Temporary work, Local area, Immediate start, Work from home, Felony friendly, Flexible hours, Shift work, Night shift, Rotating shift, Afternoon shift,

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