rüyabet
Manager, Ride Operations job at Knott's Berry Farm Buena Park, CA, US - darpl.co.in

Manager, Ride Operations Job at Knott's Berry Farm, Buena Park, CA

WWJiY1pndVRZT0VCVUVWaUVMK2VvU21k
  • Knott's Berry Farm
  • Buena Park, CA

Job Description

Overview: The Ride Operations and Guest Control Manager is responsible for ensuring the safe, efficient, and guest-oriented operation of all rides and guest control areas. The Manager oversees training, organization, and guidance of teams to maintain high standards in safety, guest service, and operational consistency. The Manager is responsible for fostering a positive work environment and upholding standard operating procedures ensuring the department aligns with park and corporate standard operating guidelines. Salary Details: $78,000 - $104,000/yr. based on experience Responsibilities:

  • Safety oversight: Ensure all Rides operate in full compliance with safety standards, conduct regular safety inspections, and lead incident response procedures.
  • Guest and Associate Experience: Oversee Guest and Associate interactions, ensuring positive experiences at all touchpoints to enhance satisfaction and engagement.
  • Leadership and Development: Lead, mentor, and manage Area Managers, Supervisors, Team Leaders and Associates. Provide training and guidance to uphold high standards in safety, efficiency, and guest service. Conduct regular coaching to support performance and career development.
  • Scheduling and Resource Management: Coordinate staff scheduling, deployment, and coverage across rides and guest control areas to maximize operational efficiency and ensure seamless service.
  • Corporate Committee Involvement: Represent the department on corporate committees.
  • Incident Management: Establish and lead emergency protocols, train Associates on emergency procedures, and coordinate response efforts to ensure Guest and Associate safety. Ensure all incidents are thoroughly documented, reported, and reviewed, collaborating with relevant personnel to assess risks implement preventative measures.
  • Policy and Procedures Development: Contribute to the creation and refinement of policies and procedures, ensuring alignment with both Park and Corporate standards.
  • Cross-Department Collaboration: Partner with departments such as Maintenance, Safety, Food and Beverage, and Marketing to coordinate initiatives, events, and projects, ensuring smooth integration and execution.
  • Learn all aspects of the rides including opening/closing procedures, ride operator job duties, ride admission policy, and other applicable policies and procedures.
Qualifications:
  • High School Diploma required.
  • Bachelor's Degree, emphasis in business or hospitality management preferred.
  • At least 6-8 years of prior, relevant work experience.
  • At least 5+ years of leadership/management experience.
  • iROC and Trainer certification (will provide training).
  • Ability to work days, nights, weekends, holiday periods and sometimes third shift to meet business needs.
  • Knowledge of Microsoft and Adobe office programs.
  • High level of initiative, sound judgement, and commitment to work with people from all backgrounds and cultures required.

Job Tags

Holiday work, Work experience placement, Shift work, Night shift, Weekend work,

Similar Jobs

MRG Exams

Audiologist - Lansing MI Job at MRG Exams

Are you a Licensed Audiologist looking to take on an assessment role?Would you find it rewarding to serve the Veteran community?We are looking for an Audiologist to perform medical assessments on United States Veterans as part of the VA's disability benefits process....

MedSource Consultants

Faculty Appointment! Tailor Your Position! Job at MedSource Consultants

(Physician/MD qualifications required) *The picturesque coastal setting attracts people to live and vacation here. *This large system seeks an adult psychiatrist. *This position can be OUTPATIENT, INPATIENT or a mix of the two. *If Residential work is more up your...

AMD Supply LLC

Delivery Driver (NON CDL) Job at AMD Supply LLC

 ...keep the warehouse neat and organized. Shipping, receiving, stocking, pulling orders, loading and unloading small flat bed trucks, driving forklift. Must be able to lift 60 lbs safely. Looking for a team oriented associate. Good attitude, customer friendly, organized... 

State of Florida

UAS Pilot Job at State of Florida

 ...-3 UAS (State public safety agency or emergency management agency experience a plus) DUTIES AND RESPONSIBILITIES: The Drone Operations Technician is responsible for the setup, operation, maintenance, and troubleshooting of drone systems for various applications... 

Samaritan Albany General Hospital

Travel Registered Nurse PACU Job Job at Samaritan Albany General Hospital

Are you a skilled Registered Nurse with experience in PACU looking for an exciting new opportunity in Oregon, Albany? Look no further...  ...success and well-being, which is why we offer 24/7 support while you travel with our company. You can focus on delivering exceptional care...