Job Description

Position Purpose


Work with members that are enrolled in health promotion and wellness programs by providing health and wellness education, resources, and support through health coaching sessions.



Essential Position Functions

• Meet one-on-one with members enrolled in the wellness program and commercial health promotion programs through in-person, virtual, or telephonic appointments.
• Conduct health assessments by administering online Health Risk Assessments and completing biometric assessments that can include body measurements (height, weight, body circumference, blood pressure, body fat percentage). Lipid panel/glucose testing (via fingerstick test) and other relevant tests.
• Review and provide education on the results of health assessments.
• Develop wellness plans and care plans that addresses goals, barriers, action steps and interventions based on assessment results and members personal needs and interests.
• Complete required assessments in a timely manner.
• Ensure members understand the components of the health and wellness programs and how to earn any incentives that may be included as applicable.
• Use motivational interviewing to create behavior change. Identify barriers and provide the best possible solution to reach wellness goals.
• Educate members on health and wellness topics and provide resources.
• Provide support and tools to encourage self-management.
• Ensure member is receiving appropriate follow-up treatment, making lifestyle changes, and using self-management resources.
• Collaborate with co-workers and outside resources regarding continuity of care options.
• Maintains a professional approach with the highest standard of confidentiality.
• Maintain the standards of accurate and complete documentation and reporting.
• Work collaboratively with Quality Improvement, Case Management, and other departments to coordinate services for members.
• Maintain high employee morale, promote staff enthusiasm and teamwork, and assist co-workers in their job functions.
• Ability to work occasionally outside of normal business hours and travel to on-site locations based on department/company needs.

Minimum Requirements of the Position

• Bachelor’s degree in health education, exercise science, or a related field with major course work in health education, worksite wellness or a closely related field.
• Ability to conduct health risk assessments, plan and implement effective health education programs and evaluate the effectiveness of the comprehensive program provided.
• Excellent individual/group verbal and written communication skills along with strong organizational, planning and coaching skills a must.
• Demonstrated ability to be resourceful, creative, and innovative.
• Ability to effectively interact with all levels throughout the organization to be served.
• Demonstrated strong customer orientation.
• Shall abide by company policy and procedures to maintain compliance with Federal and State laws related to privacy, security, confidentiality, and protection of information resources and health care information.
• Ability to maintain the integrity of confidential employment and business information.
• Valid Driver’s License and use of own transportation.
• Proficiency in Microsoft Word, PowerPoint, Excel and Internet navigation tools.

Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).


The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.

This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: resumes@group-health.com. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.

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