Job Description
WHY JOIN #TEAMRC WHAT YOU WILL BE DOING HERE AT TEAM RC BEST FIT
This position might be perfect for you if:
- You are resourceful, a team player, and have a positive and can-do attitude.
- You have a general understanding of basic civil engineering, planning, and building and safety principles and practices.
- You enjoy problem solving on a daily basis.
- You can evaluate diverse projects, are highly organized, and have a knack for juggling multiple projects and assignments at once.
- You excel at customer service and have a talent for effectively communicating with others including consultants, contractors, and the public.
- You thrive in a fast-paced environment and are excited to work with a forward-thinking team that is committed to your success.
YOUR IMPACT
You will be responsible for: This position will serve as a key component of the Community Development customer service team. Under the supervision of the Engineering Department, Planning Department, and Building and Safety Department, this position performs a variety of field and office duties related to development and construction in the City, including, but not limited to:
- Working directly with the public over the phone and at the public counter, communicating with the public both orally and in writing.
- Responding to inquiries related to engineering, planning, and building & safety requirements, including but not limited to:
- Requirements relative to construction, alteration, and maintenance of civil engineering facilities.
- Routine questions concerning zoning, land use, the general plan, and current projects.
- Processing forms, building permit applications, encroachment permit applications, and plans necessary for permit issuance.
- Assisting the Community Improvement Department with code enforcement cases and inspection coordination.
- Monitoring and responding to emails and messages received through general email and voicemail inboxes.
- Receiving plans and submittals at the counter for review and processing, in addition to verifying the completeness and accuracy of material submitted for approval.
- Researching project design requirements, preparing engineering estimates of time and material costs, and assisting in the preparation and overseeing of contract documents for development related projects.
- Using a computer for drafting design plans and maps and performing drafting calculations.
- Organizing appointments and schedules, and communicating effectively through email, phone, texts, and internal system platforms to exchange information.
- Researching existing, historical, and official records; data collection and record keeping; processing permits and performing related duties as required.
For more information on this position please visit the job description for and . Community Development Technician I: $3,954 - $5,337 Monthly
Community Development Technician II: $4,158 - $5,610 Monthly Recruitment Timeline 1st Application Screening completed by: Thursday, November 7, 2024
1st Panel Interview: Thursday, November 14, 2024 Department Interview: TBD
**Subject to change at the discretion of the personnel officer**
ARE YOU QUALIFIED Education and/or Experience: Graduation from high school or equivalent and one to two years of customer service experience or any combination of training and experience that provides the desired knowledge and abilities. College or trade school experience in Engineering, Planning and Zoning, or Construction is desirable.
Knowledge, Skills, and Abilities: Ability to read and interpret rules and regulations, and apply them to permit issuance procedures; perform basic mathematical computations; maintain related files and records; enter data accurately and use a personal computer to search for information; understand and follow verbal and written directions; meet the public in situations requiring diplomacy and tact; communicate effectively both orally and in writing; establish and maintain cooperative working relationships. WHERE DO YOU GO FROM HERE
APPLICATION PROCESS All applicants are required to apply online at . This recruitment is open until filled or until a sufficient number of applications have been received. Please see the above timeline for additional information. Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to completed application form as supplemental information and will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. All candidates will be notified of their application status by email throughout the recruitment process. Candidates invited to compete in the examination process, who successfully pass the examination process, will be place on an eligibility list. The candidate on the eligibility list who most closely meets the requirements of the City may be selected to receive a final offer. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position. Successful candidates shall be required to:
- Pass a reference and background verification. References will not be contacted until a mutual interest has been established, and
- Provide proof of a valid California driver's license and be insurable; and
- Pass a pre-employment medical exam
If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States. The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit Disclaimers
The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy which may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click . There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at Careers@CityofRC.us. Applicants may wish to visit the City's official website at for more information.
- Retirement - California Public Employee's Retirement System (CalPERS)
- Medical - $1,325 per month City paid. (Effective the first full-pay period in December 2024, City-paid medical increases to $1,375)
- Dental - City paid
- Vision - City paid
- Deferred Compensation - City will match up to $50 per month and 1% of monthly base salary per month
- Life Insurance - $30,000 City paid
- Vacation - 80 hours per year increasing to 180 hours after 15 years of service. Buyback option of up to 160 hours per fiscal year.
- Holidays - 14 paid holidays, including three discretionary holidays
- Sick leave - 120 hours per year
- Personal Leave - 40 hours of sick leave or vacation time may be used for personal leave per fiscal year
- Bereavement Leave - 80 hours of paid bereavement leave as needed and an additional 40 hours if leave is related to specific relatives outlined in the MOU.
- Tuition Reimbursement - $3,300 per fiscal year
- Long-Term Disability (LTD)- City paid
- Flexible Spending Account (FSA)- Medical and Dependent Care available
Additional Team RC Perks
- Flexible work schedule
- Remote work
- Bring your dog to work
- Baby on board
- Dress for your day
- RC cares
- Payroll deduction for Camp Cucamonga Summer Camp
- Lunch and learns
- Corporate discount rate at 24 Hour Fitness
- Access to our on-site gyms at City Hall and Public Works (equipment includes treadmills, weights, Peloton bikes, elliptical etc.)
- Jet Dental - an onsite dental service
- Employee Assistance Program (EAP)
- Employee wellness and development programs - Take your kid to work day, Health Fair, Staff development day, Leadership academy, Take your co worker to work day, Know your numbers)
- City tour
- New employee Mixer and welcome basket
- Employee activities committee
01 How do you create a welcoming and friendly environment when interacting with customers face-to face?
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Job Tags
Remote job, Holiday work, Full time, Contract work, For contractors, Summer work, Flexible hours,