About Us:
At PetCentric Health, we’re making subscription care plans simple. Our mission is to transform pet care by empowering veterinary teams and pet parents with innovative care plan solutions. As a growing pet health startup, we’re passionate about pets, their well-being, and supporting the people who care for them.
We’re seeking a dynamic, results-driven individual to join our team to support business development and operational data analysis needs with internal and external facing needs. This is a unique opportunity to shape the future of pet care by driving customer engagement, supporting operational reporting, and driving select data led initiatives across the organization.
We are based out of Greenville, SC with remote employees across the US and we are excited to learn more about you. We value our people and pride ourselves on our hardworking, yet fun, team dynamic.
Key Responsibilities:Business Development Support:
· Collaborate with the operations and business development teams to develop and track sales strategies, goals, and performance metrics.
· Coordinate data collection with potential and active clients.
· Complete data cleaning and modeling for care plan design recommendations.
· Lead preparation of compelling proposals for care plan designs and renewals and participate in presentation with potential clients.
· Maintain and update client management and project management tools with accurate client and prospect data.
· Identify opportunities for improvements within existing accounts.
Operational Account Management:
· Collect, analyze, and interpret sales and account performance data to provide actionable insights.
· Prepare regular reports and dashboards to support decision-making across teams.
· Monitor key performance indicators (KPIs) and recommend strategies for improvement.
· Identify trends, customer needs, and market opportunities using data-driven approaches.
· Advocate for customer needs internally, working cross-functionally with sales, product, and support teams.
Qualifications:· Bachelor’s degree in Business, Data Analytics, or related field (or equivalent experience).
· 2+ years of experience in data analysis, modeling, and data management.
· High proficiency in data visualization tools. Preferred experience with Power BI or other enterprise business intelligence software.
· Advanced Excel skills with preferred experience with a data querying or programming language.
· Strong analytical skills with the ability to interpret complex datasets and present insights clearly.
· Highly motivated and able to work independently.
· Excellent communication and relationship-building abilities.
· Passion for pets and a commitment to improving veterinary industry is a plus!
What We Offer:· Dynamic work environment with a group of people who work hard but don’t take themselves too seriously.
· Remote work, with hybrid work as an option for candidates local to Greenville, SC.
· Flexible work environment and opportunities for career growth.
· The chance to be part of a passionate, pet-loving team making a meaningful impact.
Ready to Join Us?
If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Send your resume and a brief cover letter explaining your fit for this role to info@petcentrichealth.com
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