Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. 

Andaz Miami Beach is now recruiting Baristas to join the hotel’s opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Opening in early 2025, the property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.

Position Summary

Andaz Miami Beach is looking for Baristas who are excited, qualified, hard-working, individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume, and extensive coffee and tea knowledge are all beneficial but not required. The Barista is an integral part of a coffee shop's operations responsible for preparing and serving a variety of hot and cold beverages to customers, ensuring each cup is crafted with precision and care. Exceptional customer service skills, attention to detail, and knowledge of coffee will enable you to deliver a great service experience to every customer.

Position Responsibilities/ Essential Functions

· Prepare and serve a range of coffee beverages, including espresso, cappuccinos, lattes, and specialty drinks, while maintaining consistent taste and presentation standards.

· Greet customers in a friendly and welcoming manner, providing exceptional customer service at all times.

· Take customer orders accurately and efficiently, and handle cash transactions or operate the POS system.

· Maintain a clean and organized workspace, including coffee preparation areas, equipment, coffee condiment stations, and dining areas.

· Follow proper food safety and sanitation procedures to ensure the safety and well-being of customers and colleagues.

· Stay up to date with coffee industry trends, including new blends, brewing methods, and flavor profiles, and make recommendations to customers.

· Assist in restocking inventory, tracking supplies, and placing orders as needed.

· Collaborate with team members to ensure smooth operations and contribute to a positive work environment.

· Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines.

· Adheres to all company safety and sanitation policies and procedures

· To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control

· Portrays a positive friendly and professional attitude at all times, always smiles and greets guests warmly and genuinely

· Provides prompt, professional, friendly, and personalized service to our guests

· Performs opening side work and set up station

· Attends and participates in any training sessions, department meetings

· Provides professional and exceptional food and beverage service

· Listens to guests and anticipates their needs

Qualifications

• Previous experience as a Barista or in a similar role is preferred, but we will train candidates, especially those who demonstrate a passion for coffee and a willingness to learn.

• A deep appreciation for coffee and a strong knowledge of different coffee beans, roasts, and brewing techniques.

• Excellent customer service skills, with the ability to create a welcoming and friendly atmosphere for customers.

• Outstanding communication skills, both verbal and written, with the ability to interact effectively with customers and team members.

• Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and prioritize effectively.

• Attention to detail and the ability to maintain consistency in beverage quality and presentation.

• Flexibility in working hours, including early mornings, evenings, weekends, and holidays.

• Physical stamina to stand for extended periods and lift moderate loads (e.g., bags of coffee beans).

• High school diploma or equivalent.

• Must be able to lift a minimum of 20lbs

• Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.

· Free room nights, Discounted and Friends & Family Room Rates

· Medical, Dental, and Vision Insurance with only a 30-day waiting period!

·401K with company match

· Free Parking

· Generous Paid Time Off

· Paid Family Bonding Time and Adoption Assistance

· Tuition Reimbursement

· Employee Stock Purchase Plan

· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami’s first Andaz luxury lifestyle resort- Apply now!

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